
Rich: For a long time I was looking for someone to impress, someone to admire me in return. What I was really looking for was a replacement for my father. I wanted someone to love me and be proud of me. The problem is, you can't outsource that. If you don't generate love and pride from within, you'll always feel empty.
Rich: "Needy is creepy." That line from Steve Chandler remains timeless. There's no English word for the opposite of neediness. When you show up from lack or grasping, people feel it immediately.

Rich: Sure. About a year ago, I had nine people signed up for a Deep Dive event and one spot left. Late Friday afternoon I saw an email from a woman asking about it. My team had gone home, so I replied personally and gave her my cell number, a rare move for me. She called, and after answering her logistics questions, I said, "You know what, let's skip logistics. Let me coach you for an hour right now."
Rich: It's like dating, chemistry matters. Within ten minutes you can tell if there's resonance or not. My number one rule: the relationship has to feel like fun. If it doesn't feel alive or energizing, it's a no, no matter how much they offer to pay.

Rich: That period was terrifying and humbling. My younger son had a one-in-a-million stroke caused by a tiny blood clot in his neck. At the same time, my older son refused to go to school, and we later discovered he was being bullied.
Rich: Adam Grant's Give and Take offers a useful frame: givers, takers, and matchers. Interestingly, givers are both the most and least successful people in the world. The difference is boundaries.I give freely through content, scholarships, philanthropy, but I also have firm edges. I remember asking Steve Chandler early on if I could join his program for free and pay double later. He said no. At first I was angry, but it changed my life. It taught me that service without self-respect isn't service, it's self-sacrifice.

Rich: They're what I call high-agency people. Bill Gates once asked, "If you were imprisoned in a foreign country and had one phone call, who would you call to get you out?" That's high agency. But then flip it: who would call you? Are you that person for anyone? High agency means doing what most people wouldn't dare, taking ownership for your results, your relationships, your life.
Rich: Giving back isn't a separate project, it's part of the business model. The more my business grows, the more impact we can create.

Rich: Coaching is becoming mainstream. Every great leader will have a coach soon, and every middle manager will have an AI coach. Artificial intelligence will handle basic skills-based coaching very well. It can reflect, question, even provoke in limited ways.

Rich: The book is designed as a coaching experience. Every few pages there's a QR code that takes you to a video where I challenge your thinking. High-level leaders don't want step-by-step tactics. They want to be provoked, to see their blind spots and be told the truth others are too afraid to say. That's what they pay for, not comfort but clarity.
Rich: Curiosity and play. I'm constantly experimenting with new ways to provoke clients. I only work with fascinating people who challenge me too. Right now, I'm co-creating a program with Kasha Urbaniak that explores power dynamics and leadership. It has to be fun; otherwise, what's the point?
Rich: Honestly, I don't think about that much. People will decide for themselves. I once saw a YouTube comment that said, "I find Rich Litvin repugnant," and another person replied, "I agree." That's fine. I'm not here to be universally liked.

Rich: Do the work to find out who you are. I could give you tactics, but my story won't be yours. What's made me successful is not knowing exactly where I'm going but knowing who I am. Commit the next twenty years to that inner discovery, and your world will transform.